Returns & Exchanges
At Mars By GHC, we want you to look and feel your best, which is why we offer a seamless 30-day return policy for all unworn and unwashed fashion items. If you are not completely satisfied with your fit, we are committed to making it right through a swift exchange or refund.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Package
Securely pack the items in their original packaging with all tags attached to ensure the product remains in pristine condition.
- 3.Schedule Pickup
Choose a convenient time slot for our courier partners to collect the package from your doorstep at no additional cost.
- 4.Quality Inspection
Once our warehouse receives your return, we will inspect the items and process your refund or exchange within 5-7 business days.