Frequently Asked Questions
Everything you need to know about your Mars By GHC experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email and SMS to monitor its progress.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for unused items in their original packaging. Please ensure all tags are intact to qualify for a full refund.
Are the materials used in Mars By GHC products sustainable?
Quality and ethics are our priorities. We source premium, durable fabrics designed for longevity, and we are committed to reducing our carbon footprint through optimized supply chains.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to relaxed depending on the collection.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. After this window, the order enters the fulfillment stage and cannot be changed.